Privacy policy

Lozanowears LLC ("Lozanowears," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit lozanowears.com, place an order, contact us, or otherwise interact with our online store.

1 Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Identifiers and contact information, such as name, email address, phone number, billing address, and shipping address.
Transaction and commercial information, such as products purchased, order history, discounts, returns, and customer-service interactions.
Payment-related information needed to complete a transaction. Payment card information may be processed by our payment providers rather than stored directly by Lozanowears.
Internet or network activity information, such as IP address, browser type, device information, pages viewed, referring pages, and interactions with our website.
Approximate location information derived from IP address or similar technical information.
Preferences and communications, such as marketing choices, customer-support messages, product interests, and survey responses.
Information you voluntarily provide in reviews, forms, emails, or other communications.

2 How We Use Information

To process, fulfill, ship, and support orders.
To provide customer service, respond to questions, and manage returns or exchanges.
To communicate about orders, account activity, policies, security, and service updates.
To send marketing communications when permitted and consistent with your choices.
To operate, maintain, secure, troubleshoot, and improve our website and services.
To personalize the shopping experience and understand product and site performance.
To detect fraud, abuse, security incidents, and other harmful or unlawful activity.
To comply with legal obligations and enforce our terms, policies, and rights.

3 Cookies and Similar Technologies

We may use cookies, pixels, tags, SDKs, log files, and similar technologies to keep the website functioning, remember preferences, understand site traffic, measure advertising, and improve the shopping experience. Depending on the tools enabled on the website, certain third-party providers may receive information about your browser, device, activity, or purchases.

You can manage certain cookie or browser settings through your browser. Where legally required, we will provide additional cookie controls or consent choices. Some website functions may not work correctly if essential cookies are disabled.

4 How We Share Information

We may disclose personal information to service providers and other parties that help us operate the business, including payment processors, e-commerce and hosting providers, shipping carriers, fraud-prevention providers, analytics providers, marketing providers, customer-service providers, professional advisers, insurers, and governmental or law-enforcement authorities where required or permitted by law.

We do not use this policy to authorize new categories of data sharing that are not actually used. Our live privacy practices should be kept consistent with the vendors and technologies installed on lozanowears.com.

5 Sale or Sharing of Personal Information

Lozanowears does not sell personal information for money as a standalone business activity. However, some advertising or analytics technologies may be treated as a "sale" or "sharing" under certain state privacy laws depending on how they operate. Where applicable, eligible consumers may opt out of sale or sharing, targeted advertising, or similar processing through the privacy choices made available on our website or by contacting us at contact@lozanowears.com. We will honor legally valid opt-out signals, including Global Privacy Control (GPC), where required by applicable law.

6 State Privacy Rights

Depending on your state of residence and the law that applies to you, you may have rights to access, confirm, correct, delete, obtain a copy of, or restrict certain uses of your personal information, and to opt out of certain sales, sharing, targeted advertising, or profiling. You may also have the right not to be discriminated against for exercising applicable privacy rights.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended, including rights to know, delete, correct, opt out of sale or sharing, and limit certain uses or disclosures of sensitive personal information, subject to applicable exceptions. To submit a privacy request, email contact@lozanowears.com or mail a written request to Lozanowears LLC, 7533 S CENTER VIEW CT STE 210, West Jordan, UT 84084. We may need to verify your identity before completing certain requests.

Utah residents may have rights under the Utah Consumer Privacy Act (UCPA) where that law applies, including rights relating to access, deletion, copies of personal data, and certain opt-outs. Other state privacy laws may provide similar or additional rights.

7 Children

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where required.

8 Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with law, and fulfill the purposes described in this policy. Retention periods vary depending on the type of information and the reason it is held.

9 Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

10 Changes to This Policy

We may update this Privacy Policy when our practices, technology, services, or legal obligations change. The updated version will be posted on this page with a revised "Last updated" date.

11 Contact

Privacy questions and requests: contact@lozanowears.com